FAQ

Products & Ingredients


Why is your soap fragrance-free?

Because clean doesn't need a scent. Furthermore, we dont believe that essential oils or artificial fragrance found in many consumer products have proven their worth and some may even be doing more harm than good through photosensitivity and potential endocrine disruption. We choose not to add fragrances, perfumes, or artificial scents to our soaps. Instead, we focus on quality ingredients and simple formulations. Our bars are designed for people who prefer a straightforward, no-nonsense approach to personal care. They may, however, have a mild scent of their own. Most customers describe it as subtle, clean, and not overpowering.

What makes our soap different?

We keep things simple.

Every bar is handcrafted in small batches using carefully selected ingredients such as grass-fed and finished beef tallow, organic virgin cold-pressed coconut oil, organic castor oil, organic raw unrefined African shea butter, natural clays, and activated charcoal derived from coconut. Organic stearic acid(triple pressed, cold-pressed from flax and mahua oil). Organic olive oil. Each bar will be clearly labeled with its material make up.

No artificial fragrances.
No synthetic dyes.
No unnecessary ingredients.

Why coconut oil, I hear it's drying?

It can be. However, we use what's called a high "superfat" in our 100% coconut oil bars(Not the dish soaps) which allow the final results to include un-reacted oils trapped within the bar making it more balanced and less drying. Also, those un-reacted oils that remain trapped in the finished bar are far less likely to go rancid and they will remain incredibly stable, resisting spoilage due to oxidation over time.

Why do you use beef tallow?

Tallow has been used in traditional soap making for generations. It helps create a firm, long-lasting bar with a rich, creamy lather. We use tallow sourced from grass-fed and finished cattle because we believe quality ingredients matter.

What is activated charcoal?

Activated charcoal is a finely milled powder derived from coconut shells. We use it to create the bold black color found in some of our bars and to give them their rugged appearance.

Why do you use clay in your soap?

Natural clays provide beautiful, earthy colors and contribute to the unique character of each bar.

Our soaps may contain:

  • French Green Clay

  • Mediterranean Red Clay

  • Kaolin Clay

We use these ingredients instead of artificial colorants.

Is there really lye in your soap?

Food-grade sodium hydroxide (lye) is used during the soap-making process to transform oils and fats into soap. This process is called saponification.

When properly made and cured, true soap contains no remaining sodium hydroxide.

Are your soaps vegan?

They will be listed as such under the soap description.

Some of our soaps may contain honey or grass-fed and finished beef tallow, which is an animal-derived ingredient.

Will the oils absorb into my skin?

Saponified oils in soaps made with low "superfatting" means little to none of the oils are left and are instead transformed entirely into new molecules that are generally too large to penetrate the skin's pores and are instead designed to simply lift away grime when rinsed. We are more concerned with photosensitivity and potential endocrine disruptors which is why we select the constituent oils in our soaps and avoid all fragrance oils.

Are your soaps handmade?

Yes. Our soap is handcrafted in Florida by our family-owned business in small batches. Hand-cut, and cured before it is packaged and shipped.

Is your soap safe for kids?

Our family uses the same soap we make for our customers.

Because every person is different, we recommend reviewing the ingredient list and choosing products that fit your family's preferences.

Packaging

How is your soap packaged?

Our bars are packaged using simple, functional packaging designed to protect the soap while minimizing unnecessary waste.

Why isn't your soap wrapped in plastic?

We prefer simple packaging and want customers to be able to see and enjoy the handcrafted nature of each bar.

Will my soap look exactly like the pictures?

Not necessarily.

Because our products are handcrafted, every bar is unique. Slight variations in color, shape, and appearance are normal and expected.

Do you offer gift packaging?

We periodically offer gift sets and bundled products. Check our shop for current gift options.

Shipping

Where do you ship?

We currently ship throughout the Continental United States.

How long does shipping take?

Most orders are processed within 1–3 business days.

Once shipped, delivery times vary depending on your location and the carrier.

How much does shipping cost?

Shipping costs are calculated at checkout based on your order size and destination.

Do you offer free shipping?

We may offer free shipping promotions or free shipping above a certain order value. Check the top of our website for current offers.

How can I track my order?

Once your order ships, you'll receive a tracking email with information about your package's journey.

What if my package is delayed?

Shipping carriers occasionally experience delays that are outside of our control. If your package appears lost or significantly delayed, please contact us and we'll help however we can.

What if my package arrives damaged?

Please contact us as soon as possible and include photos of the damaged package and products. We'll work with you to make things right.

Returns & Customer Service

Do you accept returns?

Because personal care products cannot be resold once opened or used, we generally cannot accept returns on opened products.

If there is a problem with your order, please contact us and we'll do our best to help.

What if I ordered the wrong item?

Contact us as quickly as possible. If your order has not yet shipped, we'll do our best to make changes.

What if I'm not happy with my order?

Customer satisfaction is important to us. If something isn't right, reach out and we'll work with you to find a solution.

Wholesale

Do you offer wholesale pricing?

Yes.

We welcome inquiries from:

  • Feed stores

  • Farm stores

  • Gift shops

  • Barber shops

  • Tack shops

  • Outdoor retailers

  • Other specialty retailers

Please contact us for wholesale pricing and minimum order requirements.

Do you provide retail displays?

Depending on order size and availability, we may offer branded countertop displays and merchandising materials for wholesale partners.